Terms of Service

Understanding our service terms, conditions, and mutual responsibilities for a successful partnership.

Last updated: January 1, 2024

Introduction & Acceptance

Welcome to CanStart Technologies. These Terms of Service ("Terms") govern your use of our website, services, and any software solutions we provide. By accessing our website, engaging our services, or entering into a project agreement with us, you agree to be bound by these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, in which case "you" will refer to such entity.

Important: If you do not agree to these Terms, please do not use our services or website.

Our Services

Software Development Services

We provide custom software development services including:

  • • Enterprise software solutions (LMS, ERP, CRM)
  • • Web application development
  • • Mobile application development
  • • IoT solutions and integration
  • • API development and integration
  • • Database design and optimization
  • • Cloud deployment and DevOps
  • • Technical consulting and audits

Website & SEO Services

Our digital presence services include:

  • • Website design and development
  • • E-commerce platform development
  • • Search engine optimization (SEO)
  • • Digital marketing strategy
  • • Website maintenance and support

Project Terms & Conditions

Project Scope & Requirements

  • • All projects begin with a detailed discovery phase to establish clear requirements
  • • Project scope, timeline, and deliverables will be documented in a separate project agreement
  • • Changes to project scope may result in additional costs and timeline adjustments
  • • Client approval is required at major project milestones before proceeding

Development Process

  • • We follow agile development methodology with regular client feedback
  • • Code reviews and testing are conducted throughout the development process
  • • Staging environments are provided for client testing before production deployment
  • • Source code and documentation are delivered upon project completion and final payment

Client Responsibilities

  • • Provide timely feedback and approvals as outlined in project timeline
  • • Supply necessary content, assets, and access credentials when required
  • • Designate authorized representatives for project decisions
  • • Test deliverables in staging environment before production deployment

Payment Terms

Payment Schedule

25%

Project Initiation

Due upon contract signing

50%

Milestone Payments

Due at agreed project milestones

25%

Project Completion

Due upon final delivery

Payment Conditions

  • • Payment terms: Net 15 days from invoice date
  • • Late payments may incur 2% monthly interest charges
  • • Work may be suspended for overdue payments exceeding 30 days
  • • All prices are in USD unless otherwise specified
  • • Additional work outside original scope billed separately
  • • Refunds processed according to project milestone completion

Intellectual Property Rights

Client-Owned IP

Upon full payment, clients receive complete ownership of custom-developed software, including source code, documentation, and related assets created specifically for their project. This excludes our proprietary tools, frameworks, and methodologies.

Our Retained Rights

  • • Proprietary development frameworks and tools
  • • General methodologies and best practices
  • • Pre-existing code libraries and components
  • • Knowledge and experience gained during projects

Third-Party Components

  • • Open-source libraries governed by their respective licenses
  • • Third-party APIs and services (subject to their terms)
  • • Licensed software components and frameworks
  • • Stock images, fonts, and design assets (if applicable)

Warranties & Limitations

Our Warranties

  • • Software will perform substantially as specified in project documentation
  • • Code will be free from material defects for 90 days post-delivery
  • • Services will be performed with professional skill and care
  • • We will remedy any non-conforming deliverables at no additional cost

Limitations of Liability

Our total liability for any claim arising from these Terms or our services shall not exceed the total amount paid by you for the specific project giving rise to the claim.

We shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Issues arising from third-party services or integrations
  • Delays caused by client feedback or approval processes

Confidentiality & Data Protection

Mutual Confidentiality

  • • Both parties agree to protect confidential information
  • • Confidential information includes business data, code, and strategies
  • • Non-disclosure obligations survive contract termination
  • • Information publicly available is not considered confidential

Data Security

  • • Industry-standard security measures for data protection
  • • Secure transmission and storage of sensitive information
  • • Limited access to client data on need-to-know basis
  • • Data deletion upon project completion (if requested)

Support & Maintenance

Post-Launch Support

We provide 30 days of complimentary support following project delivery to address any bugs or issues related to our deliverables. Extended support and maintenance services are available under separate agreements.

Bug Fixes

Complimentary fixes for issues in delivered code during warranty period

Technical Support

Email support for technical questions and implementation guidance

Maintenance Plans

Optional ongoing maintenance and feature enhancement services

Termination

Termination by Client

  • • 15 days written notice required
  • • Payment due for work completed to termination date
  • • Delivery of work products completed to date
  • • No refund for payments already made

Termination by Us

  • • Material breach of contract by client
  • • Non-payment exceeding 30 days
  • • Failure to provide necessary cooperation
  • • 15 days notice given before termination

Effect of Termination

Upon termination, all unpaid invoices become immediately due, confidentiality obligations continue, and each party returns or destroys confidential information (except as required for legal compliance).

Dispute Resolution

Resolution Process

1

Direct Negotiation

Good faith efforts to resolve disputes through direct communication

2

Mediation

Binding mediation through qualified neutral third party

3

Legal Action

Courts of competent jurisdiction in Gujarat, India

General Provisions

Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Gujarat, India.

Force Majeure

Neither party is liable for delays caused by circumstances beyond their reasonable control, including natural disasters, war, or government actions.

Entire Agreement

These Terms, together with any project-specific agreements, constitute the entire agreement between the parties and supersede all prior negotiations and agreements.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

Questions About These Terms?

Contact Us

If you have questions about these Terms of Service or need clarification on any provisions, please contact us:

legal@canstart.in
+91 9328023909
152, Astavinayak-7, Opp A.V School, Bhavnagar Gujarat - 364001

Legal Notice

These Terms of Service may be updated periodically to reflect changes in our services or legal requirements. We will notify clients of material changes via email or website notice. Continued use of our services after such changes constitutes acceptance of the updated terms.

Acknowledgment

By using our services, submitting a project inquiry, or engaging with CanStart Technologies for any development work, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

These Terms are effective as of January 1, 2024, and remain in effect until superseded by updated terms.

Ready to Start Your Project?

Now that you understand our terms, let's discuss how we can help bring your vision to life.